Incidents reported on status page for Jouleworks Development LLC https://status.jouleworksdev.com/ en https://status.jouleworksdev.com/incident/471201 Thu, 05 Dec 2024 22:00:00 -0000 https://status.jouleworksdev.com/incident/471201#a8800111e5d8c134dabe0a86c5cfa5376e36773ba32edfe02478f526ca804f5a Issue should be resolved. https://status.jouleworksdev.com/incident/471201 Mon, 02 Dec 2024 21:01:00 -0000 https://status.jouleworksdev.com/incident/471201#003ca4ec39f8eec29d9aaf5035d217a64375a96113d64a24daac9a4fdf76e828 We have applied a fix and are waiting for propogation. https://status.jouleworksdev.com/incident/471201 Mon, 02 Dec 2024 21:00:00 -0000 https://status.jouleworksdev.com/incident/471201#e2c2a9d65c8de41d8a7c0b85e71be2613082c15f92ff523f1e38f4de83dc41ff FastAsset SaaS is currently unavailable due to domain misconfiguration. We are currently working on a fix. V1 and Onprem Deployments are unaffected. https://status.jouleworksdev.com/incident/298523 Mon, 11 Dec 2023 04:34:00 -0000 https://status.jouleworksdev.com/incident/298523#d99e780e788e7708c4c1827a319518e4d457d695514a38889fc70b9a41e41868 We're back up and running! https://status.jouleworksdev.com/incident/298523 Mon, 11 Dec 2023 04:28:00 -0000 https://status.jouleworksdev.com/incident/298523#4cc59d9c5bfbc3ca54d611fcdf7445d364aa0d2f6b9bf1b00ee6b286a7bf85ac Services are slowly returning to operation, we're monitoring until traffic returns to stable numbers. https://status.jouleworksdev.com/incident/298523 Mon, 11 Dec 2023 04:15:00 -0000 https://status.jouleworksdev.com/incident/298523#198057cf2db0e788f10511f4b9e5fac2527f637900a7e250dc9b17d313fc9634 Electricity has been restored and we are currently working on bringing all systems back online. https://status.jouleworksdev.com/incident/298523 Mon, 11 Dec 2023 03:26:00 -0000 https://status.jouleworksdev.com/incident/298523#6861a7d61385d4fab24066296519587247b1276fe5b9e4b11bf52747ea6863ef Crews have been dispatched to resolve the issue, according to Pepco, our electric company. https://status.jouleworksdev.com/incident/298523 Mon, 11 Dec 2023 03:10:00 -0000 https://status.jouleworksdev.com/incident/298523#2082eba37415c186e55c2c8784b898d36bbe4ef3238c49768b6dc2d5b8abd629 Jouleworks MidAtlantic #2 is currently experiencing a power outage. Pepco, our utility provider, has determined the cause of the outage to be a transformer failure. Estimated resolution time is no later than 1am Eastern. Updates will be posted here as we get them. https://status.jouleworksdev.com/incident/150643 Wed, 12 Jan 2022 06:00:00 -0000 https://status.jouleworksdev.com/incident/150643#aa922e45a4bd7deb38df9964380e99d4887545779662558f2f45b1a6b2c14204 Maintenance completed https://status.jouleworksdev.com/incident/150643 Wed, 12 Jan 2022 01:00:00 -0000 https://status.jouleworksdev.com/incident/150643#c0e5efc1b3b2e7ff8d6ba39d52506418c4b1cd44d37fcc81705e365780ed25b4 Our cloud provider will be performing maintenance their core switches in our NYC3 datacenter as part of network upgrades. Inbound and outbound traffic for JW services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.